Introduction

When you eagerly await a package, seeing the status "delivered" should bring relief. However, what if the package is nowhere to be found? This guide will navigate you through the steps to take when China Post shows your package as delivered, but you have an empty mailbox or doorstep.

Main Sections

1. Verify Delivery Details

Before panicking, ensure that the courier indeed delivered the package to the correct address. Some packages might show as delivered before they reach you. Here's what you should do:

• Check the delivery confirmation and tracking number.
• Ask neighbors or building managers if they accepted the package on your behalf.
• Contact China Post customer service to confirm delivery details.

2. Investigate Further

If the initial verification doesn't solve the mystery, it's time to dig deeper. Consider the following steps:

• Review security camera footage if available.
• Request a Proof of Delivery (POD) from China Post.
• Check with roommates or family members in case they received it unknowingly.

3. Escalate and Seek Resolution

If all efforts fail, it's time to escalate the issue and seek a resolution. Take these actions:

• File a complaint with China Post and provide all relevant details.
• Ask the sender to open an investigation from their end.
• Consider filing a report with local authorities if necessary.

Conclusion

Experiencing a situation where China Post marks your package as delivered, but it's not in your possession can be frustrating. By carefully following the steps outlined in this guide, you can increase the chances of either locating your package or getting compensated for the loss. Remember, staying calm and methodical in such situations is key to reaching a resolution.